Maui's Organic Ocean Vodka Hiring Sales Associate (Kula, Maui)

FULL TIME RETAIL SALES ASSOCIATE
Maui's Organic Ocean Vodka has an opening for a full-time in-house retail sales associates. 
We are looking for professional, sales-oriented team players to service guests in our gift shop at our organic farm and distillery in Kula. The ideal candidate will have relevant retail sales experience and thrive in a customer service environment where establishing rapport and educating customers are the goals. You might come from another industry, but if you have a high level of customer service, sales knowledge, are familiar with organic farming culture and the wine and spirits industry we would like to meet you. 
POSITION DUTIES AND RESPONSIBILITIES:
• Provide all guests with an educational, fun and memorable experience
• Sell spirits and merchandise in a gracious manner consistent with our brand essence
• Welcome customers on property
• Answer the telephone in a pleasant manner following Hawaii Sea Spirits LLC standards
• Communicate general information about the farm and distillery to entice guests to participate in a tour
• Book Tour and Sampling reservations
• Processes Tour and Sampling guest check-ins
• React to all concerns of customers quickly with a sense of importance
• Uphold predefined customer service standards
• Communicate information regarding product availability
• Communicate information regarding ingredients and nutritional information to guests
• Handle cash, change and operate the cash register
• Maintain knowledge of all products sold at the gift shop
• Maintain cleanliness of store.
• Ensure stock levels on the sales floor are maintained continually
• Organize merchandise pricing, signage and coding
• Participate in counting store's physical inventory as scheduled
• Maintain cleanliness of employee restrooms and adequate stock of employee restroom supplies
• Effectively and efficiently communicate needs with supervisor
• Prepare sugar cane samples
• Maintain freezer and refrigerated items at a secure and satisfactory level 
• Monitors customers regularly to help the store in loss prevention
• Must be available to work a varied and flexible schedule including weekends and holidays, approximately 6-8 hours per day on 4-5 days per week

PERSONAL SKILLS AND CHARACTERISTICS:
• A self-starter that thrives on exceeding goals
• A friendly, courteous, and approachable demeanor 
• A positive, adaptable, flexible attitude
• Outstanding customer service skills 
• Enthusiasm in educating guests of all knowledge levels
• Able to wear many hats with enthusiasm
• Able to establish rapport and build relationships
• Able to be a supportive and contributing member in a complex team of associates
• Able to effectively communicate with diverse clientele in a professional and welcoming manner 
• Able to perform duties and responsibilities without constant supervision
• Able to multi-task with ease and grace under pressure
• Must be efficient in hosting multiple groups at the same time
• Must enjoy working in a small business environment

QUALIFICATIONS:
• Must be at least 21 years old 
• Previous sales experience preferred
• General knowledge of spirit production is a plus
• Strong knowledge and passion for local and organic agriculture 
• Must be available to work a varied and flexible schedule including weekends and holidays


PHYSICAL REQUIREMENTS:
• Ability to lift and carry up to 40 pounds on an intermittent basis
• Ability to work in a standing position for extended periods of time

COMPENSATION: 
$10-12 per hour DOE

HOW TO APPLY: No Phone Calls Please. Please submit your resume and cover letter via email to: stacie@oceanvodka.com